Booking Policy

 

How to Book 
The most convenient way to book is head to the Online Store and click the In Clinic Services collection. All treatments are listed with live availability. If you are unable to see the desired dates to book please complete the Booking Enquiry forms displayed on the Contact Us page of the  website. 
You can also direct message via social media pages  or email info@vasseskin.com.au with the required service, preferred booking date and time. Messages and emails will be responded too within 24hours. 
 
Once a booking has been made you will be sent an invoice for the deposit ($50 per treatment) which must be paid within 7 days of making the booking. Please refer to the terms and conditions on the invoice and below: 

Reschedule or Cancellations  Any cancellations or attempt to reschedule within 6 hours of confirmed treatment time forfeits the deposit paid.  A client that does not show to a confirmed treatment forfeits the deposit and no future bookings will be accepted or confirmed for clients that do so.  

Treatment Times When a treatment time is confirmed upon receipt of deposit, VSA allocates a specific time based on the treatment. If a client does not present within 15minutes of that treatment time than VSA has the right to cancel and forfeit deposit paid. 


Client Forms   You will be sent a new client form which is required to be completed prior to your appointment. This form will have a number of  questions that are customised to your treatment and may require personal information to be provided such as advising on medical conditions, medications and allergies. If these questions are not answered, the treatment will not be performed. The health and safety of the client is taken seriously and if details have been omitted from these forms, the therapist has the right to discontinue the treatment and refuse future services. 


Treatment Recommendations Depending on skin concerns or condition, monthly or fortnightly treatments may be recommended as well as home-care products prescribed. VSA understands and respects that every persons skin journey is different and unique, and as such may not want  recommendations for products or ongoing treatments. Feel free to mention this in your client forms or on the day at your next appointment.